Your Insurance Rights

  • Preserve your car’s value and your safety by having it repaired professionally.
  • Never drive a car that could be unsafe because of damages.
  • Though some insurance companies want you to visit their claims centers prior to having repairs made, you May leave YOUR car at YOUR auto repair shop of CHOICE and ask the insurance company to inspect it there.
  • You are NOT required to obtain more than one estimate or appraisal by law.
  • You HAVE to go to the repair shop of YOUR choice.
  • Repair estimates are often different. Lower estimates may not include all of the necessary repairs. If you are uncertain of the estimate you received, ask the shop manager.
  • Choose a certified shop that has uni-body repair equipment.
  • Ask if the shop is using genuine manufacturer replacement parts.
  • Ask about the Shop Warranty and receive a hard copy.
  • Let the collision repair shop YOU HAVE CHOSEN negotiate your claim with the insurance company.